Dear Customer,
As part of our commitment to drive innovation and maintain the highest standards of account security, we are pleased to announce an important enhancement to our fraud protection services.
Beginning January 2026, if we detect unusual activity on your Banesco USA Visa Debit Card, we will immediately send you a fraud alert via SMS text message or WhatsApp.
Our new interactive alerts via SMS text message and WhatsApp will allow you to quickly reply to confirm the transaction or immediately flag it as fraudulent, helping you stop unauthorized activity faster.
To ensure your information is up-to-date, please take a moment to sign in to Online Banking or the mobile app and review your contact information, especially your mobile number.
If you have any questions or need assistance, please contact a Client Care Specialist Monday through Friday from 8:00 am to 6:00 pm ET.
We appreciate your business and thank you for the trust you have placed in us. |
Continental U.S.
